About Us

PAYGTech was created with the goal of disrupting the conventional high-cost TPM model by offering on-demand, pay-as-you-go maintenance contracts.
Our Story

With decades of experience working for TPM providers and servicing enterprises of all sizes and across multiple industries, PAYGTech’s team identified a real flaw in the industry.

They watched clients paying top dollar for annual contracts that they truly did not need. As most IT equipment no longer requires 4-hour SLAs, enterprises can easily avoid high premium support models and costly upfront annual commitments on the majority of data center equipment. But no one wanted to address this fact. In fact, this lack of transparency seemed to be a well-kept industry secret.

Until now. PAYGTech was created with the goal of disrupting the conventional high-cost TPM model by offering on-demand, pay-as-you-go maintenance contracts. This new approach to server/storage/network maintenance has the advantage of minimal subscription costs, with NBD SLAs and NTE maximum amounts on total out-of-pocket costs – resulting in guaranteed ROI for our clients.

To learn more about partnering with PAYGTech and saving 40% - 75% on conventional support contracts, click here to arrange a free consultation and no-obligation quote. Take action today and watch your bottom line improve immediately.

Why us?

Today’s sophisticated IT equipment no longer aligns with conventional high-price support contracts that were required for older, more complex systems.

Current equipment is more straightforward, fault tolerant and features built-in redundancy, enabling the technology to safely remain in ‘degraded status’ for extended periods. This evolution has significantly reduced the criticality for maintenance contracts with 4-hour response SLAs. More importantly, it has rendered the conventional support model with high premiums and costly upfront annual commitments as largely unnecessary.

Why Choose
  • Pay per incident only – with minimal subscription
  • Potential savings 40% - 75% vs conventional support contracts
  • Significantly reduced OPEX spending
  • Transparent, guaranteed ROI model
  • Global access to PAYGTech service technicians and OEM parts
  • Veteran team committed to support delivery

"Even with third-party support, I've always felt we were paying too much for our maintenance. With PAYGTech's transparent pricing, we only pay for support we actually need."

Sr Project Manager,
Global Pharmaceutical Company

“PAYGTech delivers better services than our previous provider at a fraction of the price.”

Head of IT Procurement
Multi-billion dollar global logistics company

“PAYGTech has exceeded our expectations with their flexibility, agility and pricing…they always exceed our SLAs and we are confident in their ability to maintain our critical data center equipment over the long term."

VP International Business
Global IT Services organization

"Finally a support company that offers a subscription-based model. And with a not-to-exceed maximum cost, it’s a home run when it comes to ROI!"

VP of IT
Manufacturing Company
Our Approach

PAYGTech has revolutionized the traditional high-priced support model with its innovative pay-as-you-go model.

PAYGTech offers a practical approach to your on-demand maintenance contract: a guaranteed Next Business Day (NBD) SLA commitment for the majority of your data center, and 24/7/4 support for your most critical systems. Enterprises are charged a minimal subscription fee and then pay only when service or parts are needed. The risk of high costs is eliminated completely with PAYGTech’s not to exceed (NTE) maximum cost amount.

Guaranteed Savings:

Avoid the high, unnecessary upfront costs of long-term maintenance contracts with PAYGTech’s pay-as-you-go service with NTE cap.

Same trusted global service:

If you think your TPM has exclusive access to parts or top-tier technicians, think again. PAYGTech provides the top-quality hardware and service support you have come to rely on to keep your business running smoothly.

Practical SLA commitment:

4-hour SLAs are typically tied to high premiums, and are truly no longer necessary for most of today’s advanced systems. Our NBD SLA commitment is ideal for anything but your most ultra-critical systems.

Seasoned Professionals:

PAYGTech’s team is comprised of industry veterans with decades of experience providing hardware and software maintenance to enterprises around the world.

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